☎ (808) 596-8828

FAQ & Rental Terms

Driver's License

No international driving permit is required for most renters — a valid driver's license from your home country is accepted. Not sure if yours qualifies? Call us at (808) 596-8828 and we'll confirm before you book.

Minimum Age

Renters must be at least 21 years old.

Deposit & Insurance

Deposit amount and insurance options are confirmed at the time of booking or pickup. Contact us and we'll walk you through the options that fit your trip.

Payment Methods

We accept Visa, Mastercard, Discover, cash, and check.

Business Hours

Monday–Saturday: 8:00 AM – 5:00 PM
Sunday: By appointment

Mileage & Fuel Policy

Unlimited mileage on all rentals. Fuel policy is full-to-full (return with a full tank), or you may pre-purchase a full tank at the time of rental.

Additional Drivers

Your spouse can be added as an additional driver at no charge. For any other additional driver, a fee applies, varying by rental length.

Do I need an international driving permit (IDP) to rent a car?

No. A valid driver's license from your home country is accepted for most renters. If you're unsure whether your license qualifies, give us a call before you book and we'll confirm.

What's the minimum age to rent a car?

You must be at least 21 years old to rent from us.

Do you require a deposit?

Yes, a deposit is required and confirmed at booking or pickup — the amount depends on the vehicle category. Contact us for details specific to your rental.

What insurance options do you offer?

Insurance options are available and discussed at booking. Let us know your trip details and we'll recommend the right coverage.

How much cheaper is CRC Hawaii than the big rental companies?

Our rates typically run 20-30% lower than major national rental chains, without sacrificing vehicle quality or service.

Where is CRC Hawaii located?

We're at 1137 Hopaka Street in Honolulu, near Ala Moana Center, behind McKinley Car Wash — a short drive from Waikiki and Honolulu International Airport.

What are your hours?

Monday–Saturday, 8:00 AM to 5:00 PM. Sunday by appointment.

What payment methods do you accept?

Visa, Mastercard, Discover, cash, and check.

Do you offer unlimited mileage?

Yes, all our rentals include unlimited mileage.

What's your fuel policy?

Return the car with a full tank (full-to-full), or you can pre-purchase a full tank at the time of rental — whichever is more convenient for you.

Can I add an additional driver to my rental?

Yes. Your spouse can be added at no extra charge. For any other additional driver, a fee applies based on the length of the rental.

Do you speak Korean or Japanese?

Yes — our staff provides full service in Korean. For Japanese, email us and we'll respond in Japanese.

Send us a message

We reply fastest to Korean and English inquiries during business hours. Japanese inquiries are answered by email after translation.